There is nothing better than having your brand data right at your fingertips, right? That is why, with Dashboards, Buzzmonitor customers:
Prevent reputation crises and protect your brand’s good name
Dashboards updated in real time are an excellent way to track the impact of potential social media crises. Create customizable reports that show you a complete picture of what people are saying about your brand.
Track your analysts’ productivity!
How about having access to your customer service team’s productivity metrics so you can see whether demands are being handled properly? You can also track your brand’s SLA and define the chart refresh time so you do not miss any interaction.
Get the best monitoring insights in one place!
Create monitoring-specific dashboards to access data such as audience sentiment, most-mentioned terms, most-recurring hashtags, and many other insights. All of this in reports that update in real time.
Create dashboards on any topic you want!
No more gathering data manually across multiple channels. In a single screen, create custom dashboards on any topic you want, whether competitors, special dates, campaigns and specific products, individual analyst productivity, and much more. You can even build unified Monitoring + Customer Service + Analytics dashboards in the same view.
Get multiple digital solutions on a single platform, a leader in the use of AI, to boost your results and help you sell more.
Grupo Casas Bahia gained more agility in multichannel customer relationships with ChatGPT AI integrated into Buzzmonitor.
Oi optimized its operational results with AI Insights.
Betnacional used real-time Buzz Pills insights about the show to create assertive strategies.
CVC Viagens schedules content simultaneously and accesses the performance of franchisee profiles in Buzzmonitor.
Being a Buzzmonitor customer means experiencing a mix of emotions. Emotions when seeing results delivered, following the creation of a well-structured dashboard, and receiving exceptional support from the team, especially Thiago and his entire crew. It is a team that is always available, listens carefully, understands the challenges, and works together to make things happen.
With Buzzmonitor, we can monitor the social media of all our stores in Brazil from a single place. This gives us access to valuable information that contributes significantly to the success of our business.
Buzzmonitor has helped us a lot with report optimization and the agility of monitoring our campaigns. Today, we can quickly extract the sentiment behind mentions and, with that, measure user satisfaction on our social media profiles, which is the most important KPI for interface areas such as media, communication, and marketing.
Working with Buzzmonitor has been an experience I recommend to every brand. The platform is complete for analytics, strategy, and reporting as well as for serving our users. When it comes to support, we always receive all the assistance we need throughout the partnership, which raises our level of satisfaction even further.
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Buzzmonitor simplifies social media management with AI, combining technology and data to generate insights and efficiency in the relationship between brands and consumers.
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